Undergraduate Open Days FAQs

Questions

Answers

I have access requirements – can I have assistance during the open day?

The University aims to provide the widest possible access for people with a disability. If you have a disability (other than dyslexia), we recommend you have an informal discussion with a Disability Adviser before attending the Open Day. Please contact Student Services direct on 01443 654242 or e-mail studisability@glam.ac.uk.

I am travelling from outside the area. Can you recommend anywhere to stay close to the campus?

The University is located near to Cardiff where there is a huge variety of accommodation available to choose from. Details of local accommodation can found on our accommodation for visitors page.

I have an enquiry regarding applying to Glamorgan. Will there be someone from Admissions I can talk to about this?

Yes, admissions tutors from across the University will be available on the day and the Admissions Office has an information desk in the Students’ Union building. In the meantime you can telephone our Enquiries and Admissions team directly on 08456 434 030 or visit www.glam.ac.uk/contact

I have applied through clearing. Will I still get a chance to see the campus?

If you have applied through clearing you will be invited to a separate event in August where you will have the chance to look around campus and meet our staff and current students.

Do I need to do anything before I arrive?

Because our Open Days are split across three campuses and activity relating to specific subjects only takes place at certain times during the day it is really important that you book in advance. You can do this by 08456 434 030 or completing the online form. We will then send you a personalised itinerary (with details of where and when to attend), a programme with all the other relevant information and a visitors guide with maps and directions to get to the University. It’s a good idea to make a note of any questions you would like answered and certain activities and talks you don’t want to miss.

Where do I go on arrival?

When you book we will let you know which campus to attend and when and where to go to register.

Will there be a chance to see the local area during my visit?

A If you are interested in studying a course taught at the ATRiuM campus, a guided tour of Cardiff is included in your programme. If you are interested in studying courses taught in Treforest or Glyntaff it is not possible to offer a local area tour because of the structure of the day. However, you will be given some information on the local area as part of your welcome, and staff will be more than happy to answer any questions you have.

I can’t attend for the whole day. Is this still ok?

Yes, if you are unable to attend an important session, you can always have a chat with one of our staff on the information desks who will be able to provide you with all the necessary details and answer any questions you may have.

I am unable to attend any of the Open Day dates. Can I visit at another time?

If you would like to visit the University but are unable to attend any of our Open Days, please contact us on 08456 434 030 to arrange for you to visit at a more convenient time.

Is there a bus which takes me between campuses?

On the day there will be a shuttle bus service between Treforest and Glyntaff campuses but you should make sure you study the programme carefully and attend the correct campus for your subject as it is not always possible to get you between campuses in time for your activity. Although there is no shuttle bus to the ATRiuM campus in Cardiff, National Rail services are conveniently located close to all three campuses.

How do I know which campus I should go to?

When you book your open day place, we will let you know which campus to attend.

What if I arrive at the wrong campus?

When you book, we will let you know which campus to attend. If you arrive at the wrong campus, staff will be able to direct you to the correct campus (if you have driven) and there will also be a shuttle bus service between the Treforest and Glyntaff campuses throughout the day. It may not always be possible to get you between campuses in time for your activity, so you should check the programme carefully to make sure you attend the correct campus. If you have any concerns you can always contact us on 08456 434 030 to double check.

What if I am interested in courses on different campuses?

We suggest you check the programme carefully – as activity is staggered throughout the day, you might be able to fit both in. If a clash is unavoidable, don’t worry, make sure you attend the campus where activity relating to your first choice subject is taking place and you can then visit the other campus as staff are available throughout the day and will be able to give you all the necessary information. Alternatively, you may attend more than one open day to ensure that you don’t miss out on any information.

What will I see on a campus tour?

During the day you will have the opportunity to visit our brand new Halls of Residence, the Sports Centre, the Learning Resources Centre and our Computer labs. In addition to this as part of your course related programme, many of our tutors will lead tours of specialised subject specific facilities and labs.

If you are visiting our Treforest of Glyntaff campuses, you will also get to see our brand new £4million Students’ Union and current students will be on hand to answer any questions you have about student life and the Union.

I have to cancel at the last minute. Do I need to tell anyone?

As demand for our Open Days is very high we would be grateful if you could let us know if you are unable to attend by contacting us on 08456 434 030. This gives us the chance to invite someone else along to the day.

Are all the Open Days exactly the same?

We try to ensure that our Open Day experience is the same at each event – therefore regardless of when you attend you should be able to find out about our courses, have a look around our modern campus and meet our tutors and current students. However, as we are constantly looking to improve the experience you receive and because we are investing £130 million in our campuses, the programmes are likely to vary slightly throughout the year as developments progress.

Will I have a chance to give feedback on the Open Days?

Yes. 95% of last year’s respondents gave Glamorgan’s Open Day top marks, but we’re always looking to improve. Following the event we ask all visitors to complete a simple on-line questionnaire plus you can talk to any of staff on the day if you have any specific comments.

Where can I eat on the day?

All three campuses will have catering facilities open on the day. More details will be provided in your programme.

I am travelling to Cardiff/Treforest by public transport. What is the best way to get to the campus from Cardiff city centre?

Directions to the University and maps of campus can be found on our location pages.

I am a parent/guardian/guest/carer. Do I need to register?

When students book on to attend we ask them to let us know if they are bringing any guests with them. This is to make sure we have big enough rooms for the talks and enough catering. If you are coming along, please let us know.

I am interested in a course which is taught at Glyntaf. Is their Open Day date the same?

Yes, Open Days for all of our campuses take place on the same dates.

Who is on hand to help find my way around campus?

On the day, there will be a large number of student ambassadors, plus a range of staff from across the University. With all of the signage and our staff and students you should have no problem finding your around campus.

I haven’t received my programme yet. What should I do?

All programmes are sent out around three weeks before the event. If you booked close to the event date you will receive your programme by email a few days before. If you haven’t received it, contact us on 08456 434 030 or email enquiries@glam.ac.uk . Late bookers will be able to download the programme from the website.

Do I have to do everything on the itinerary?

No, you can do as little or as much as you want. The itinerary is just our suggestion for you to get the most out of the day. We do however, suggest you arrive at the registration time otherwise you are likely to miss out on the important welcome and subject talks.

What if I forget to bring my printed itinerary?

Don’t worry, we’ll have plenty of copies of the programme available on the day. However, you will save time at registration if you bring your personalised bar-coded letter. If you provide a mobile telephone number at the time of booking we will also send you a text message with your personalised registration number.

Where do we park for the Open Days?

Included in your open day packs will be instructions on where to park. At Treforest and Glyntaff parking will also be clearly signposted.

Do I have to pay for parking at the Open Days?

For open day visitors parking is free at out Treforest and Glyntaff campuses. At the ATRiuM campus, there is no free parking but there are two NCP car parks opposite the campus and parking for the day is likely to cost no more than £5.

Is disabled parking available at the campuses?

Free parking for disabled visitors is available at each of our campuses. However, we recommend you contact Q Park beforehand on 01443 482055 or email qpark@glam.ac.uk so we can ensure we have reserved sufficient spaces.

I am interested in postgraduate and/or part-time study. Can I come to an Open Day?

While you are welcome to attend the main Open Day, there are a number of postgraduate open evenings running throughout the year which will have specific information relevant to post graduate students. For details visit our open day pages.

Do I need to register on arrival?

Yes so we know who is on campus, it is important that you register on arrival. Included in you Open Day pack will be a letter with a barcode on it, please bring this with you to the event as it will speed up the time it takes to register.

Where do I go on arrival?

When you receive your letter/email we will let you know which campus to attend and when and where to go to register.

I haven’t pre-booked. Can I just turn up?

While you are welcome to just turn up we would strongly recommend that you pre book. This way we can let you know where to go, what time to arrive and what is going on so you can make the most of the day.

What time do I need to arrive?

When you book on we will let you know which campus to attend and when and where to go to register.

What are Student Ambassadors? How do I recognise them?

Student Ambassadors are current students who we employ to help out during events, like Open Days. They are able to answer questions and can give you first-hand experience of what it is like to be a student at Glamorgan. They will be easily recognisable as they will be wearing an ambassador t-shirt.

I will be staying in Cardiff but visiting the Treforest or Glyntaff campus. How long will it take to get there?

If you are driving, you should allow for 45 minutes, just to be on the safe side. If you are arriving by train, the journey takes around 20 minutes and Treforest station is directly outside the University.

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